Learn how to handle challenging conversations to reach a positive outcome for all.
Do you ever find yourself upset with a colleague or a friend only to find out you misinterpreted the situation? Alternatively, have you ever found out you unknowingly and unintentionally upset someone? These things happen, but they don’t have to!
As past Toastmasters International Director and owner of Unique Communications & Training Monique Levesque-Pharoah has facilitated the Interaction Model across Canada and beyond. This ‘perception check’ model slows down the communication process in a no-fault, no blame manner and leaves participants empowered to check things out and forge stronger relationships.
Having those challenging conversations, while harnessing the listening, negotiation and communication skills learned through Pathways, Toastmasters will be able to understand how to handle difficult conversations, audience, and demonstrate the leadership capabilities to reach a positive outcome for all.
Date: 27 September 21
Time: 6:00 pm – 7:00 pm